Positions

Position Descriptions

FAR: Family Assistance Representative

Role: Provide direct services and logistical support on site to survivors, survivor families, and victim families affected by a mass disaster. This includes: providing information, making travel and lodging arrangements, and lending emotional support.  This work is supportive rather than clinical in nature.

Credentials: A FAR must be a Master's level or above behavioral health professional with at least two years post master's experience and have a state license in a behavioral health discipline.   

Required Training: FEI's one day Crisis Management Training for Responders (REV.04). See the fact sheet for more information on this training program.

CSC: Crisis Support Coordinator

Role: Provide support, crisis intervention, and individual, group, and organizational consultation for FEI customers.

Credentials: A CSC must be a Master's level or above behavioral health professional and hold a state license or certificate in a behavioral health discipline. A CSC must also be trained and/or have experience in conducting individual and group interventions following catastrophic events. Please see the FAQ Page for more information on approved debriefing training and/or experience.

Required Training: FEI's one day Crisis Management Training for Responders (REV.04). See the fact sheet for more information on this training program.

Credentials and Additional Requirements:  Must possess same credentials as a FAR plus documentation of professional liability insurance.  Insurance must show the following minimum limits: $1million per occurrence and $3 million per aggregate.

FIC Counselor: Family Information Center Counselor

Role: Provide telephone based support for survivors and families.

Credentials: FIC Counselors must be Master's level or above behavioral health professionals and hold a state license or certificate in a behavioral health discipline.

Required Training: FEI's one day Family Information Center Training (FIC), held at the Family Information Center in FEI's corporate headquarters in Milwaukee, WI.